Information Carpet Cleaners Need From You

When carpet manufacturers recommend that you get your carpets cleaned every 12 to 18 months for their warranty to stand, you should begin searching for reputable carpet cleaners. In our last post, “Carpet Cleaning – Finding A Reputable Company“, we reviewed AAS Restoration’s helpful hints and tips to make sure you choose the one that fits your needs. 

But what about carpet cleaning companies and the information they need from you? What are the typical questions that carpet cleaners like AAS Restoration would ask you? AAS Restoration actually has a list of questions before we begin servicing your carpet. We wish to have this information beforehand to make sure we do a quality carpet cleaning of your home, and we find out as much information as possible from the first initial phone call.

How long has the carpet been down? 

Has it ever been professionally cleaned before? If so, how long ago?

Have you ever cleaned the carpet yourself?

What is the color of the carpet?

Do you have pets? If so, how many? What kind of pets?

What are your specific areas of concern with your carpet? 

Have you used any store bought spot cleaner on your carpet? If so, which one?

We also ask that you vacuum all the carpets before we come out to clean. This information is very important to us, as it assures that we do a thorough job. After we have carpet cleaning plan of action and complete the job, we recommend that you wear house shoes on the wet areas, or a pair of sandals that you can later wash. Your feet will get wet if you walk around right after the carpet cleaners have finished. In addition, if you are barefoot, the oils in your feet can affect the carpet.

Call AAS Restoration today at (816)-861-1550 to schedule your fall carpet cleaning just in time for the holidays.